CatsNine Helpdesk
To view all current network and server related announcements please visit our online community at www.cats9.net. Please ensure you are registered there.
Looking for our billing system? That is available at https://www.catsnine.com/mycat/
Don't forget to include your username and server IP address in Technical Support requests!
Don't know what department to submit your ticket to? Here's an easy guide:
Technical Support: All server related technical issues.
Hours of operation are 24x7.
Sales and Service: For all enquiries from those who are not currently a client of ours plus anything regarding existing accounts, such as invoices, refunds, credits, suspensions, account cancellation, optional extras, or to upgrade your plans.
Hours of operation are 9AM-6PM GMT+10.
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